The British Council has a US office in Washington, DC, plus a program in Elko, Nevada.

Please note that the British Council is not the British Consulate, and unfortunately, we are unable to answer inquiries about consular issues, such as visas or passports. Visit the British Consulate’s website for more information on consular matters.

Contact information

For general inquiries, please email: general.enquiries@britishcouncil.org. Unfortunately, we do not have a telephone enquiries service, and our offices are not open to the public.

For inquiries on our online products, LearnEnglish Select and LearnEnglish Select Premium, please email: AME_CustomerServiceOnline@britishcouncil.org.

For press inquiries only, please contact our strategic communications manager, Melissa Wear.

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Postal address

British Council
British Embassy
3100 Massachusetts Ave NW
Washington, DC 20008

We no longer have an office in Los Angeles, California (as of August 2015) or New York, NY (as of May 12, 2017).